✨ Built for Australian cleaning businesses

Stop losing bookings to voicemail

Whether it's a regular residential client, an urgent bond clean, or a commercial contract — when you can't answer, ReplyMate picks up. It takes their details (name, property type, clean needed, timing) and texts you instantly. You call back prepared.

5-minute setup. No app to download. You'll get your own number instantly — call it, test it, adjust it. Your customers don't hear it until you're ready.

24/7
Always answering
< 1s
Answer time
5 min
Setup time

Bond cleans, regular clients, commercial contracts — all going to competitors while you're mid-job

You're scrubbing an oven in a bond clean. Phone rings. It's a tenant needing an urgent end-of-lease inspection clean — $450 job, needs it this week. You can't answer. They don't leave a voicemail. They call the next cleaner. Gone.

Or it's a homeowner wanting fortnightly residential cleaning — $120 every two weeks, $3,000/year in recurring revenue. You're vacuuming. Can't pick up. They book someone else. You see "missed call" later. You don't see "$3,000/year just walked."

Or it's a property manager wanting a cleaner for 6 rental turnovers a month. You're mid-clean. Phone's in the car. They need someone reliable, now. They call three cleaners. First one to answer wins the contract. You never knew it existed.

The maths: Miss 3 calls a week? Could be 1 bond clean ($450), 1 regular client ($3k/year), 1 commercial lead ($5k/year). That's $8,000+ in lost revenue per month. Not because your work isn't good — because you didn't answer.

Tried a phone answering service before and it went badly?

Most services over-promise and under-deliver. They quote jobs on your behalf. They promise timeframes you can't keep. Your customers hang up confused — or worse, they expect you to show up when you never agreed to.

ReplyMate doesn't do any of that. It takes a name and a number, tells the caller you'll be in touch, and texts you instantly. It never quotes a price. It never books a job. It never promises a time. You stay in control.

And before it talks to a single customer — you test it yourself and read exactly what it says.

How it works

1

Set up call forwarding on your mobile

It's one setting on your phone — the same as forwarding calls to any other number. When you can't answer, calls go to ReplyMate instead of voicemail. Nothing to install. No app to download.

2

ReplyMate answers and takes the details

Your caller hears a professional greeting in a natural voice. It asks their name, what type of clean they need, the property details, and their address. It tells them you'll call back shortly.

3

You get a text with everything you need

Within seconds you get an SMS: caller name, number, clean type, property size, and address. A fuller summary lands in your email. The complete transcript is always available online.

4

You call back when you're ready

You know exactly what they need before you dial. No more 'sorry, who called?' — you call back informed, professional, and first in line for the booking.

You stay in control

ReplyMate doesn't go live until you're happy with it. You set it up, test it yourself, and know exactly what it says to every caller.

📞

Test it yourself first

Call your own ReplyMate number as many times as you want. Adjust the wording until it sounds like your business. Your customers don't hear a thing until you say go.

📋

Read every word it says

After every call, you get an SMS with the key details and a full summary by email. The complete word-for-word transcript is available online. You always know exactly what was said to your customers.

🤝

It doesn't make promises you can't keep

ReplyMate takes a name, number, and what they need. That's it. It tells the caller you'll be in touch — it never promises a time, quotes a price, or books you in for a job you can't get to.

Built for cleaning businesses

Everything you need to catch new bookings, qualify leads, and never miss a call while you're on the job.

📞

Catch Every Type of Lead

Bond clean, regular client, commercial contract — ReplyMate picks up immediately (24/7) and captures the details. No more losing $450 bond cleans, $3k/year residential clients, or $60k commercial contracts because you were mid-clean.

Instant Lead Alerts

Get SMS + email the moment someone calls. Name, number, address, property type, cleaning needed — everything you need to quote fast.

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Full Call Records

Listen to recordings, read transcripts, track conversion rate. Know exactly which marketing channels send quality leads.

⚙️

Your Services, Your Area

Set your service area, hourly rates, and end-of-lease packages in your dashboard. ReplyMate references this to answer common caller questions — so customers get accurate information before their details are passed to you.

Why I built this

"

I'm Tom. I built ReplyMate because I was losing calls I didn't know I was losing. I set it up for my own business first. I didn't trust it either — so I called my own number over and over, tweaking the script until it sounded right. Then I turned it on. Within the first week, I picked up jobs that would've gone to voicemail. I could see exactly what the receptionist said to each caller, word for word. No surprises. No weird robotic responses. Just a professional greeting and the customer's details waiting in my texts. I've been using it daily ever since. Now I want to see if it works for others too.

Tom
Founder, ReplyMate

Less than $2 a day

One recovered booking pays for a full year.

Starter

$49/mo
  • 200 minutes included
  • $0.25/min overage
  • 24/7 call answering
  • SMS + email job alerts
  • Call recordings & transcripts
  • Lead dashboard & CSV export
Start Free Trial
Most Popular

Growth

$79/mo
  • 500 minutes included
  • $0.20/min overage
  • 24/7 call answering
  • SMS + email job alerts
  • Call recordings & transcripts
  • Lead dashboard & CSV export
Start Free Trial

Pro

$199/mo
  • 1200 minutes included
  • $0.15/min overage
  • 24/7 call answering
  • SMS + email job alerts
  • Call recordings & transcripts
  • Lead dashboard & CSV export
Start Free Trial

14-day free trial. No credit card required. Cancel any time.

Questions from cleaning businesses

Your after-hours receptionist is ready

Set it up in 5 minutes. Test it yourself. Your customers don't hear it until you say go.

Start your free trial →

You'll get your own number instantly — call it, test it, adjust it. Your customers don't hear it until you're ready.