🐜 Built for Australian pest control businesses

Stop losing pest jobs to voicemail

When a customer calls and you can't answer, ReplyMate picks up. It takes their name, what the pest problem is, and texts you the details instantly. You call back when you're ready — with the full picture.

5-minute setup. No app to download. You'll get your own number instantly — call it, test it, adjust it. Your customers don't hear it until you're ready.

24/7
Emergency coverage
< 1s
Answer time
5 min
Setup time

"I found termites eating my wall" — and you were under a house when they called

It's 8pm. A homeowner just spotted termite mud tunnels running up their wall. They're panicking — imagining $50,000 in structural damage. They Google "emergency pest control near me" and start calling. You're under a house finishing a treatment. Can't hear the phone. They don't leave a voicemail. They're too freaked out. They call the next pest controller. Someone answers. Job's gone.

You check your phone at 9:30pm. "Missed call." You call back the next morning. Too late. They've already booked a $1,200 termite treatment and barrier install with someone who picked up. You never knew they were in full panic mode, ready to book immediately. All you saw was a missed call.

Pest control is fear-driven: When someone finds termites, sees a snake, or has a wasp nest, they're not shopping around — they're in panic mode. First pest controller to answer wins the job. Miss 3–4 of these calls a week? That's $3,000–$6,000/month in high-value emergency jobs going to competitors who simply answered their phone.

Tried a phone answering service before and it went badly?

Most services over-promise and under-deliver. They quote jobs on your behalf. They promise timeframes you can't keep. Your customers hang up confused — or worse, they expect you to show up when you never agreed to.

ReplyMate doesn't do any of that. It takes a name and a number, tells the caller you'll be in touch, and texts you instantly. It never quotes a price. It never books a job. It never promises a time. You stay in control.

And before it talks to a single customer — you test it yourself and read exactly what it says.

How it works

1

Set up call forwarding on your mobile

It's one setting on your phone — the same as forwarding calls to any other number. When you can't answer, calls go to ReplyMate instead of voicemail. Nothing to install. No app to download.

2

ReplyMate answers and takes the details

Your caller hears a professional greeting in a natural voice. It asks their name, what the pest problem is, how urgent it is, and their address. It tells them you'll call back shortly.

3

You get a text with everything you need

Within seconds you get an SMS: caller name, number, pest type, urgency, and address. A fuller summary lands in your email. The complete transcript is always available online.

4

You call back when you're ready

You know exactly what they need before you dial. No more 'sorry, who called?' — you call back informed, professional, and first in line for the job.

You stay in control

ReplyMate doesn't go live until you're happy with it. You set it up, test it yourself, and know exactly what it says to every caller.

📞

Test it yourself first

Call your own ReplyMate number as many times as you want. Adjust the wording until it sounds like your business. Your customers don't hear a thing until you say go.

📋

Read every word it says

After every call, you get an SMS with the key details and a full summary by email. The complete word-for-word transcript is available online. You always know exactly what was said to your customers.

🤝

It doesn't make promises you can't keep

ReplyMate takes a name, number, and what they need. That's it. It tells the caller you'll be in touch — it never promises a time, quotes a price, or books you in for a job you can't get to.

Built for pest control businesses

Everything you need to catch urgent jobs, qualify leads, and never miss a treatment call again.

📞

Catch Panicked Customers First

Termite swarm at 9pm? Snake in the garage? ReplyMate picks up immediately — 24/7. When someone's in fear mode, first to answer wins. No more losing $1,200–$2,500 emergency jobs because you were under a house.

Instant Lead Alerts

Get SMS + email the moment someone calls. Name, number, property address, pest problem — everything you need to quote and schedule fast.

📊

Full Call Records

Listen to recordings, read transcripts, track conversion rate. Know exactly which marketing channels send quality leads.

⚙️

Your Rates, Your Area

Set your service area, treatment pricing, and inspection fees in your dashboard. ReplyMate references this to answer common caller questions — so customers get accurate information before their details are passed to you.

Why I built this

"

I'm Tom. I built ReplyMate because I was losing calls I didn't know I was losing. I set it up for my own business first. I didn't trust it either — so I called my own number over and over, tweaking the script until it sounded right. Then I turned it on. Within the first week, I picked up jobs that would've gone to voicemail. I could see exactly what the receptionist said to each caller, word for word. No surprises. No weird robotic responses. Just a professional greeting and the customer's details waiting in my texts. I've been using it daily ever since. Now I want to see if it works for others too.

Tom
Founder, ReplyMate

Less than $2 a day

One recovered job pays for a full year.

Starter

$49/mo
  • 200 minutes included
  • $0.25/min overage
  • 24/7 emergency coverage
  • SMS + email job alerts
  • Call recordings & transcripts
  • Lead dashboard & CSV export
Start Free Trial
Most Popular

Growth

$79/mo
  • 500 minutes included
  • $0.20/min overage
  • 24/7 emergency coverage
  • SMS + email job alerts
  • Call recordings & transcripts
  • Lead dashboard & CSV export
Start Free Trial

Pro

$199/mo
  • 1200 minutes included
  • $0.15/min overage
  • 24/7 emergency coverage
  • SMS + email job alerts
  • Call recordings & transcripts
  • Lead dashboard & CSV export
Start Free Trial

14-day free trial. No credit card required. Cancel any time.

Questions from pest controllers

Your after-hours receptionist is ready

Set it up in 5 minutes. Test it yourself. Your customers don't hear it until you say go.

Start your free trial →

You'll get your own number instantly — call it, test it, adjust it. Your customers don't hear it until you're ready.