When a customer calls and you can't answer, ReplyMate picks up. It takes their name, what they need, and texts you the details instantly. You call back when you're ready — with the full picture.
5-minute setup. No app to download. You'll get your own number instantly — call it, test it, adjust it. Your customers don't hear it until you're ready.
You're under a house fixing a burst pipe. Or replacing a hot water system. Or snaking a blocked sewer line. Phone rings. You can't answer. Could be a tenant with no hot water ($1,800 replacement). Could be a homeowner with a leaking toilet cistern ($350 repair). Could be a property manager needing gas compliance certificates for 12 rentals ($4,800 contract). They don't leave a voicemail. They call the next plumber. Job's gone. You see "missed call" at 5pm. Too late.
The maths: If you're missing 3–4 calls a week while you're on site, that's $3,000–$6,000 in jobs every month going to a competitor. Not because they're better — because they answered.
Most services over-promise and under-deliver. They quote jobs on your behalf. They promise timeframes you can't keep. Your customers hang up confused — or worse, they expect you to show up when you never agreed to.
ReplyMate doesn't do any of that. It takes a name and a number, tells the caller you'll be in touch, and texts you instantly. It never quotes a price. It never books a job. It never promises a time. You stay in control.
And before it talks to a single customer — you test it yourself and read exactly what it says.
It's one setting on your phone — the same as forwarding calls to any other number. When you can't answer, calls go to ReplyMate instead of voicemail. Nothing to install. No app to download.
Your caller hears a professional greeting in a natural voice. It asks their name, what the job is, how urgent it is, and their address. It tells them you'll call back shortly.
Within seconds you get an SMS: caller name, number, job type, urgency, and address. A fuller summary lands in your email. The complete transcript is always available online.
You know exactly what they need before you dial. No more 'sorry, who called?' — you call back informed, professional, and first in line for the job.
ReplyMate doesn't go live until you're happy with it. You set it up, test it yourself, and know exactly what it says to every caller.
Call your own ReplyMate number as many times as you want. Adjust the wording until it sounds like your business. Your customers don't hear a thing until you say go.
After every call, you get an SMS with the key details and a full summary by email. The complete word-for-word transcript is available online. You always know exactly what was said to your customers.
ReplyMate takes a name, number, and what they need. That's it. It tells the caller you'll be in touch — it never promises a time, quotes a price, or books you in for a job you can't get to.
Everything you need to catch emergency jobs, qualify leads, and never miss a callout again.
Burst pipe, hot water failure, blocked drain, gas leak, bathroom reno — ReplyMate picks up 24/7. No more losing emergency call-outs ($800–$2,000), hot water replacements ($1,800), or property manager contracts ($5k–$20k/year).
Get SMS + email the moment someone calls. Name, number, property address, job details — everything you need to quote fast.
Listen to recordings, read transcripts, track conversion rate. Know exactly which marketing channels send quality leads.
Set your service area, callout fees, and after-hours pricing in your dashboard. ReplyMate references this to answer common caller questions — so customers get accurate information before their details are passed to you.
I'm Tom. I built ReplyMate because I was losing calls I didn't know I was losing. I set it up for my own business first. I didn't trust it either — so I called my own number over and over, tweaking the script until it sounded right. Then I turned it on. Within the first week, I picked up jobs that would've gone to voicemail. I could see exactly what the receptionist said to each caller, word for word. No surprises. No weird robotic responses. Just a professional greeting and the customer's details waiting in my texts. I've been using it daily ever since. Now I want to see if it works for others too.
One recovered job pays for a full year.
14-day free trial. No credit card required. Cancel any time.
Set it up in 5 minutes. Test it yourself. Your customers don't hear it until you say go.
Start your free trial →You'll get your own number instantly — call it, test it, adjust it. Your customers don't hear it until you're ready.