Head-to-head comparison

ReplyMate vs Fully Booked: Which AI Receptionist Is Right for Your Trade Business?

Both are virtual receptionists built for Australian tradies. ReplyMate starts at $49/mo with 5-minute setup. Fully Booked starts at $500/mo with managed onboarding. Here's how they compare.

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Disclosure: This comparison is published by ReplyMate. We've done our best to present accurate, publicly available information about each product. Pricing and features were verified as of February 2026 and may have changed. We encourage you to verify details on Fully Booked's website.

Quick Verdict

Both ReplyMate and Fully Booked are virtual receptionists built specifically for Australian tradies. ReplyMate starts at $49/mo with a self-serve setup in 5 minutes. Fully Booked starts at $500/mo with a managed onboarding over 2-4 weeks. The right choice depends on your budget and how much automation you need beyond call answering.

Feature Comparison

Feature ReplyMate Fully Booked
AI call answering 24/7
Missed call text-back
Lead capture & alerts (SMS + email)
Call recordings & transcripts
Lead dashboard
Smart call categorisation (leads vs complaints)
Quote follow-up automation
Review request campaigns
Referral engine
Repeat revenue / rebooking automation
Payment automation
Job management integrations (ServiceM8, SimPRO)
CSV lead exportCRM-based
Self-serve setup5 min2-4 weeks managed
Free trial14 days, 50 minDemo only
Credit card requiredUnknown

Pricing Breakdown

Plan ReplyMate Fully Booked
Entry price$49/mo (200 min)$500/mo
Mid-tier$79/mo (500 min)Custom
Top tier$199/mo (1,200 min)$1,200/mo (est.)
Overage$0.15-0.25/minUnknown
Annual cost (mid-tier)$1,188/yr$6,000+/yr

Choose ReplyMate if you…

  • Are a solo tradie or small team (1-5 people)
  • Just need calls answered and leads captured
  • Are budget-conscious and want to start small
  • Want instant self-serve setup (5 minutes)
  • Already have your own quoting/follow-up process

Choose Fully Booked if you…

  • Are a larger trade business (5+ employees)
  • Want end-to-end automation (calls + quotes + reviews + rebooking)
  • Use ServiceM8, SimPRO, or AroFlo and want direct integration
  • Are willing to invest more for managed, done-for-you setup
  • Want to maximise lifetime customer value

The Bottom Line

ReplyMate is the leaner, more affordable option — think of it as your virtual receptionist. Fully Booked is a full business automation platform — think of it as your virtual office manager.

If you're losing jobs to missed calls and want a quick, affordable fix, start with ReplyMate. If you're ready to automate your entire lead-to-revenue pipeline, Fully Booked may justify the higher price.

Frequently Asked Questions

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